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Role: Export Supervisor
Salary: £28,000 – £32,000
Location: Chesterfield
Type: Permanent

Overview

2fawcett have an exciting opportunity for an Export Supervisor to join a manufacturing business in North Derbyshire on a full time, permanent basis. The successful candidate will provide support to the Export Manager in leading the department by adopting an industry best approach to interacting with domestic and international customers.

Role & Responsibilities of the Export Supervisor

  • Ensure customer orders and quotations and purchases are prioritised and processed by the team against the objectives & KPI’s set by the business
  • Following up on quotations to drive positive company sales results
  • Ensure the team maintain thorough and accurate export customer service records through the CRM system.
  • support export sales account management in prospects-dormant-low trading and high trading accounts
  • Investigate and resolve customer complaints whilst resolving complaints quickly, accurate and patiently
  • assisting customers who may have received their orders late, have received the wrong order or have received faulty products
  • Support on the planning and delivery of customer orders and collections and communicate with customers
  • Good working Knowledge of International Customs regulations / Export is a must

Requirements of the Export Supervisor

  • Proven working experience as an Export Team leader or supervisor in an Export / Logistics environment
  • Has experience of working with E-Commerce platform as well to manage the day-to-day operation of online trading
  • Service focused and results driven
  • Maintain an orderly workflow according to priorities (Purchasing / Orders / Quotes)
  • Friendly but assertive when required
  • Pricing and margin control
  • Ability to think strategically and to lead
  • Strongattention to detail
  • Strong Microsoft and CRM skills and Excell skills
  • Good at retrieving and analysing data
  • An additional European language would be a strong advantage but not essential.

What you will get in return

  • Competitive salary
  • Bonus scheme
  • Progression route
  • On-site parking

Job Types: Full-time, Permanent

Salary: £28,000.00-£32,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application question(s):

  • Do you have a strong working knowledge of import/ export regulations
  • What is your current notice period
  • How many years experience do you have in a senior role

Work Location: One location

Reference ID: JT/EXSV3

To apply for this job email your details to jessica@2fawcett.com

2fawcett