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Role:                                           Charity Team Leader
Salary:                                        £32,798 FTE per annum
Location:                                    Nottingham
Type:                                           Full-time (37 hours per week)
                                                    Temporary 3-6 months with a possible extension        


2fawcett are recruiting for a Charity Team Leader based in Nottingham on a temporary basis for 3-6 months with the possibility of an extension. You will effectively manage your team and support staff, offering risk assessed, strength based and needs led support. You will ensure compliance with contracts, funding agreements and nation sector quality standards and develop strong communication between your team and the senior management.

This post is subject to an enhanced DBS check

The Role & Responsibilities of the Charity Team Leader

  • Work alongside Head of Service and other managers leading on the implementation of revised policies, practice and quality assurance procedures, performance management and monitoring.
  • Take ownership of raising the profile of the charity and it’s services, sustaining and developing a range of services across Nottinghamshire.
  • Develop and implement the service delivery plan with other management and senior leadership team in line with the strategic business plan, contracts and outcome framework.
  • Ensure relevant policies and procedures are reviewed within the designated timeframes.
  • To ensure the shift patterns and on call rota’s are in place to meet the needs of the service.
  • To ensure compliance with the sector standard requirements.
  • Ensure the effective running of the operations services with senior leadership team.
  • Manage all aspects of services to a high standard inline with those required nationally through accrediting bodies.
  • Implement and contribute to the development of systems and procedures and protocols.
  • Ensure data, including demographics and service outcomes, is confidentially collected, correctly recorded and collated.
  • Carry out regular analysis of data to inform service improvement.
  • Ensure the confidentiality and protection of all data in compliance with policies.
  • Hold regular case review meetings, service reviews and contribute effectively to audits and validation visits to ensure high quality service delivery is both evidenced and maintained.
  • Prepare for, attend and participate in relevant internal and external meetings, developing and maintaining effective partnerships with other relevant services.
  • Develop an excellent staff team who cooperate and support each other in providing a high-quality service.
  • Ensure all frontline staff have the appropriate knowledge and skills that will enable them to meet the service and organisations operational and monitoring requirements.
  • Ensure staff are supported and performance developed through high quality.
  • induction, supervisions and appraisals, training, team and staff meetings and day-to-day support.
  • Hold regular team meetings, ensuring effective communication between the team and senior management, supporting the team to develop innovative practice.
  • Ensure that staff and team are working to the Code of Conduct and all relevant policies and procedures, and are working effectively to reach individual and team goals, providing appropriate support and guidance as needed or required by policy.
  • Act as the designated Health and Safety Officer for your team.
  • Ensure volunteers are effectively supported and integrated into work of the team.
  • Play an active role in the Management Team, providing clear and regular reports.
  • Contribute to, and where appropriate lead on, the ongoing development and implementation of appropriate outcomes frameworks to evaluate and improve organisational performance of service.
  • Ensure that all appropriate statistical and other records are maintained and that services meet monitoring and evaluation deadlines, including writing reports and narrative contributions to monitoring returns for funding streams relevant to the role.
  • To maintain oversight of the statistical data and information to contribute to the monitoring and evaluation of services.
  • To attend internal and external meetings and provide reports as required.

Requirements of the Charity Team Leader

  • To respect, support and work within all the organisation’s policies and procedures.
  • To remain up to date on all legal and practice issues relating to the role.
  • Adhere to Safeguarding Children and Adult policies, Health & Safety and Equal Opportunities;
  • Adhere to the terms of relevant legislation, especially in respect of Safeguarding Children and vulnerable adults, Equality & Diversity, Employment and Health and Safety; and also keep updated of any changes or proposed changes in relevant legislation, policy and practice;
  • Undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.
  • Flexible and open to new challenges, ideas and experiences, and able to be self-reflective.
  • Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work.
  • Non-judgemental with a commitment to self-care within the team.
  • Collaborative, building relationships with internal and external partners.
  • Experience of working in crisis situations, managing safeguarding cases and complex cases.
  • A good understanding of project management, quality assurance and contract compliance issues, processes and systems.
  • A good understanding of trauma informed service delivery.
  • Relevant qualification (e.g. social work, management, group work training, IDVA, CAADA)
  • Management training or a willingness and ability to attend this training is essential.

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