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Role: Administrator
Location: Nottingham
Type: Permanent
Salary: £25,000

2fawcett are currently recruiting for an Administrator for a growing business a based in Nottingham.


  • You will join a team responsible for (but not limited to) the day to day service delivery for our key account clients
  • Liaising with the client’s management teams and their sites via telephone, email and face to face
  • Processing works from enquiry to aftersales care
  • Coordinate incoming customer requests in a timely and organised manner
  • Programming reactive and planned works
  • Liaising with all operational functions and departments to provide customer support and service
  • Administration duties
  • Delegating work to engineers and sub-contractors, and managing their workload, output, diary management and ensuring they have the equipment required to carry out their tasks
  • Liaising with monitoring stations and police forces regarding alarm systems


  • Customer service experience within an office environment, ideally within the facilities or security industry
  • A passion for delivering excellent customer service
  • The ability to form excellent working relationships with clients
  • An interest in helping to develop and improve processes and efficiencies
  • Proactive, logical and methodical, with a ‘can-do’ attitude and a willingness to learn
  • Excellent communication and customer service skills

To apply for this job email your details to