Location: Rotherham HQ, Hybrid Working

Salary: £35,000 – £40,000 + Excellent Benefits

Type: Full-time, Permanent

We are currently recruiting on behalf of a well-established Tier One provider within the highway sector, who are looking to appoint a Social Value & Customer Lead to join their growing business.

This is an excellent opportunity for an experienced social value professional looking to take ownership of strategy, stakeholder engagement, and project delivery across a diverse portfolio of infrastructure projects.

You will play a key role in shaping and driving social value, customer engagement, EDI, and community initiatives across the business, helping to create a lasting positive impact within local communities.

Key Responsibilities:

• Lead and drive the company’s Social Value & Customer strategy.
• Deliver social value commitments across multiple projects and frameworks.
• Support and develop Social Value Champions across operational teams.
• Promote a culture of social value, EDI, customer engagement, and corporate responsibility.
• Build strong working relationships with clients, stakeholders, and community partners.
• Work collaboratively with customer and EDI teams.
• Support project teams with reporting, audits, and continuous improvement initiatives.
• Attend and support community engagement and volunteering events.

About You:

• Previous experience within social value, customer engagement, CSR, or community engagement.
• Experience within construction, highways, infrastructure, engineering, or a related sector preferred.
• Strong understanding of EDI, social impact, and stakeholder engagement.
• Excellent communication and relationship-building skills.
• Confident producing reports, presentations, and tender responses.
• Highly organised with the ability to manage multiple priorities.
• Proficient in Microsoft Office including Word, Excel, and PowerPoint.

Benefits:

• 25 days holiday + bank holidays.
• Option to buy/sell up to 5 additional holidays.
• Company vehicle or car allowance.
• Generous employer pension contributions.
• Ongoing training and career development.
• Flexible hybrid working.
• £50,000 death in service cover.
• Subsidised private healthcare.
• Discounted gym membership or health club.
• Mobile phone, tablet, and laptop provided.
• 2 paid volunteering days per year.
• Free parking.