Salary: Up to £41,000 per annum

Location: Gainsborough

Job Types: Full-time, Permanent

Hours: 8.30am – 5pm, Monday to Friday

Work Location: In person

We are recruiting for an experienced Quality Assurance Manager (QA Manager) to join a leading manufacturing business in Gainsborough.

This role would suit a Quality Manager, QA Manager, or Senior Quality professional with strong experience in BRCGS, ISO 9001, Quality Management Systems (QMS), audits, compliance, non-conformance management and continuous improvement.

The Role:

As QA Manager, you will lead the site Quality function, managing a team of Quality Co-ordinators and ensuring full compliance with product safety, customer standards, BRCGS and ISO 9001 requirements.

You will play a key role in reducing Cost of Quality (CoQ), minimising internal and external non-conformances (NCs), improving audit performance, and strengthening customer relationships.

Key Responsibilities:

• Lead and develop the Quality Assurance team.
• Maintain and improve the Quality Management System (QMS).
• Ensure compliance with BRCGS, ISO 9001 and customer standards.
• Manage internal rejects and non-conformance processes.
• Oversee customer complaints, ensuring robust Root Cause Analysis (RCA) and corrective actions.
• Lead internal audits, traceability exercises and process audits.
• Support and lead external audits from customers and accreditation bodies.
• Manage supplier quality issues and supplier complaints.
• Drive Continuous Improvement (CI) initiatives across site.
• Conduct complaint trend analysis and implement preventative actions.
• Support operational departments with quality and compliance matters.
• Deputise for senior quality leadership when required.

Skills & Experience Required:

• Proven experience as a Quality Manager / QA Manager within manufacturing.
• Strong knowledge of BRCGS and ISO 9001 standards.
• Experience managing audits (internal & external).
• Strong understanding of non-conformance management and corrective action processes.
• Experience with Root Cause Analysis methodologies.
• Excellent document control and quality systems management.
• Strong IT skills including Excel, Word, PowerPoint and ERP systems.
• High attention to detail and strong analytical skills.
• Ability to lead, motivate and develop a quality team.
• Self-motivated with a proactive, hands-on approach.

What you get in return:

• Salary up to £41,000.
• Leadership opportunity within a market leading manufacturing business.
• Strong focus on Continuous Improvement.
• Opportunity to make a real impact on quality performance and customer satisfaction.
• Supportive and positive working culture.

Benefits:

• Company pension.
• On-site parking.