Operations & Business Support
Location: Lincoln
Salary: £30,000 per annum
Hours: Full Time, 40 hours per week

About the Role

We’re looking for an organised, proactive and adaptable Operations & Business Support Coordinator to join our growing team.

This is a varied and rewarding role that sits at the heart of the business, supporting Operations, Logistics, compliance, HR administration, marketing activities and customer engagement. No two days are the same, and you’ll play a key role in ensuring the business runs efficiently and professionally.

The successful candidate will enjoy working in a fast-paced environment, be comfortable managing multiple priorities and have the confidence to build positive working relationships with colleagues, customers and external partners.

Key Responsibilities

Logistics & Export Coordination

• Coordinate UK and international shipments with customers, freight forwarders and logistics providers.
• Liaise with Customs Agents and provide documentation required for export clearance.
• Track shipments and proactively communicate with all parties to ensure smooth delivery.
• Manage multiple stakeholders and priorities to keep activities progressing.

Compliance & Quality Support

• Support ISO9001 compliance activities and audit preparation.
• Maintain quality records and ensure documentation is accurate and up to date.
• Assist with the review and updating of company policies and procedures.

Business Support

• Manage and maintain the company’s HR platform and employee records.
• Support onboarding and offboarding administration.
• Coordinate employee benefits administration, including private healthcare arrangements.
• Assist with maintaining HR documentation and policies.
• Coordinate customer visits, meetings and events.
• Arrange travel, accommodation, catering and related logistics.
• Provide administrative support to the wider team as required.

Marketing & Exhibition Support

• Assist with company marketing activities, including social media updates and liaison with external marketing providers.
• Order marketing materials and business collateral.
• Coordinate exhibition and trade show logistics.
• Ensure exhibition materials and products are prepared and available ahead of events.

Office Administration

• Order stationery, business cards and office supplies.
• Help maintain a professional and organised working environment.
• Support the smooth day-to-day running of the office.

About You

You will be:

• Highly organised with excellent attention to detail.
• Able to prioritise effectively and manage competing demands.
• A confident communicator with strong interpersonal skills.
• Proactive and capable of working independently.
• Adaptable and comfortable responding to changing priorities.
• Professional, approachable and collaborative.
• Comfortable working as part of a close-knit team where everyone supports one another to achieve shared goals.

Desirable Experience

• Logistics, shipping or export administration.
• HR administration.
• ISO9001 or quality management systems.
• Marketing or event coordination.
• Experience within engineering, manufacturing, technology, defence or similar technical sectors.

What We Offer

• Salary of £30,000 per annum.
• A varied role with genuine responsibility and scope to develop.
• A supportive team environment.
• Exposure to multiple areas of the business.
• Opportunities for professional growth and development.

We’re looking for someone who enjoys being part of a team, takes pride in getting things done and thrives in a role where flexibility, organisation and initiative are valued. In return, you’ll join a professional, ambitious and supportive environment where success is shared and contributions are recognised.