Location: Gainsborough, Lincolnshire
Salary: £28,000 – £30,000

The Opportunity:

An established and successful manufacturing business based in Gainsborough is seeking an Office Administrator to join their team due to an upcoming retirement. This is a key role working closely with an experienced Office Administrator, supporting day-to-day business operations across sales, customer service, logistics, and administration.

The role offers flexibility on working hours and would suit someone who enjoys a varied position within a fast-paced, customer-focused manufacturing environment.

Key Responsibilities:

• Sales and works order processing, including stock picking and invoicing
• Handling customer enquiries via email and telephone
• Processing purchase orders for consumables
• Tracking, reviewing, and maintaining supplier deliveries
• Producing customer quotations
• Shipment planning, scheduling, and despatch of goods
• Proactively updating customers on order progress and delivery schedules
• Providing administrative support to the quality function
• Supporting management and sales teams with general administration

Experience & Skills Required:

• Previous experience in a customer-focused manufacturing environment
• Strong background in sales administration and order processing
• Experience using ERP systems (SAP experience desirable)
• Confident IT skills, particularly Microsoft Outlook, Excel, and Word
• Professional and confident when dealing with customers and suppliers