Pay: Up to £30,000 per year

Location: Office-Based

Type: Full Time, Permanent

2fawcett are currently recruiting an Internal Sales Executive for a well-established client. This is an excellent opportunity to join a proactive internal sales team, playing a key role in driving sales growth while delivering exceptional customer service. The successful candidate will be confident, organised, and motivated, with a strong ability to build long-lasting customer relationships.

Duties:

• Make proactive sales calls to new and existing clients, focusing on relationship building.
• Respond to sales and technical enquiries via phone, email, or in person.
• Work closely with the internal sales team to support and drive sales growth.
• Follow up on all sales enquiries in a timely and professional manner.
• Generate and qualify leads in line with the company’s strategic plan.
• Develop and maintain accurate customer records and databases.
• Negotiate with clients within agreed commercial parameters.
• Assist in maintaining and developing pricing structures and price lists.
• Collaborate with the Sales Office Manager to support sales strategy and performance.
• Work closely with the Marketing team to support marketing initiatives.
• Monitor, report, and follow up on sales activity.
• Assist with sales action plans and strategies where required.
• Participate in UK and international sales events when required.
• Engage in sales training and attend external sales meetings as necessary.
• Comply with health, safety, environmental, and company procedures at all times.

Requirements:

• Experience working in a proactive internal sales role.
• Proven ability to build and develop strong customer relationships.
• Exceptional customer service and support skills.
• Strong communication and organisational skills.
• Excellent IT skills with strong attention to detail.
• Ability to work effectively as part of a team.
• Knowledge of basic business principles.

Desirable:

• Experience in a technical sales role.
• Knowledge of drainage rehabilitation products.
• Experience within construction or drainage industries.
• Experience using Sage ERP software.

Benefits:

• 39-hour working week (Monday–Thursday 08:30–17:00, Friday 08:30–16:00).
• 25 days holiday plus bank holidays.
• Additional day off for your birthday.
• Westfield benefits package including 24-hour helpline and cashback on dental, optical, and therapy treatments.
• 4% employer pension contribution.
• Free on-site parking.