Role: Customer Support Administrator (Temp to Perm)

Location: Burton upon Trent

Hybrid after training

We are recruiting a Customer Support Administrator to join a busy office-based team within a well-established business in Burton upon Trent on a temp-to-perm basis.

This role is suited to someone with experience in customer service or office administration, supporting customers with queries, processing requests, and keeping systems up to date.

Key duties

• Handling customer queries by phone and email
• Processing orders and updating internal systems
• Logging and resolving queries accurately
• Supporting account and payment-related queries
• General administrative support to the team

About you

• Previous customer service or administration experience
• Confident using systems and spreadsheets
• Good attention to detail
• Friendly, professional communication style
• Reliable and organised

What’s on offer

• Salary equivalent £24,282 per annum (paid hourly during temp period)
• Temp to perm opportunity
• Hybrid working after training
• Monday–Thursday 9:00–5:30 | Friday 9:00–3:00
• 30 days holiday (pro-rata)
• Free on-site parking