Location: Castle Donington (Office-Based)
Job Type: Full-Time | Permanent
£27,500-£30,000 DOE

We are recruiting on behalf of a well-established and growing business within the construction and new build sector. Known for delivering a high level of service and reliability, this is a great opportunity to join a busy, supportive team where no two days are the same.

This is a varied role combining customer service, administration, and coordination.

Key Responsibilities:

• Handle incoming calls and customer enquiries professionally
• Provide a high level of support and problem resolution
• Build and maintain strong customer relationships
• Process orders and call-offs accurately
• Check orders against quotes to ensure accuracy
• Liaise with site teams, suppliers, and internal departments
• Support scheduling of works and manage diaries
• Assist in resolving stock or delivery issues
• Maintain accurate records, quotes, and schedules
• Process credits and update documentation

About You

• Strong organisational and multitasking skills
• Confident communicator with a professional approach
• Customer-focused with a positive attitude
• Able to work well in a fast-paced environment
• Previous admin or customer service experience preferred

What’s on Offer

• Competitive salary (depending on experience)
• Stable, growing business
• Friendly and supportive team environment
• Opportunities for development