Salary: up to £25,000
Location: Rotherham S66
Type: Full time, Permanent

Our client is seeking a friendly and professional Customer Advisor to join their busy office environment. This is an excellent opportunity for someone who enjoys building relationships and providing outstanding customer service.

The Role:

• Assist customers with queries, complaints, and technical product information
• Respond to enquiries via phone, email, and web
• Process sales orders
• Handle inbound sales inquiries via phone & email
• Check stock & pricing
• Source products from other suppliers
• Ensure high standards in administration & customer service

Requirements:

• Previous sales administration / customer service experience
• Strong IT skills including Excel
• Use of Microsoft Great Plains is beneficial
• Excellent communication skills
• Organised and proactive approach to workload