Type: Permanent

A well-established and fast-paced company in Derby is looking for a confident and organised Customer Administrator to join their team. This is a great opportunity for someone with strong administrative skills and a professional telephone manner, who is looking for a long-term, office-based role within a friendly and supportive team.

Key Responsibilities:

• Process customer sales orders accurately and efficiently.
• Raise quotations and quotation request maintenance.
• Produce order acknowledgements and delivery forecasts.
• Liaise with customers via phone and email to ensure excellent service.
• Support the sales team with general administrative duties.
• Assist with the resolution of customer complaints and queries.
• Handle general office admin tasks, including filing and basic HR admin.