Location: Nottingham
Salary: £28,000 per annum
Job Type: Permanent, Full-time
Hours: Full-time with flexibility around working hours

Our client is an established and growing business based in Nottingham. Due to continued growth, they are looking for an organised and proactive Administrator to support their customers and wider operational team.

The company operates within an Apple Mac environment. Candidates must therefore have previous experience and be confident using Apple Mac computers and the macOS operating system.

Key Responsibilities

• Responding to incoming telephone and email enquiries professionally and promptly.
• Acting as a key point of contact for customers.
• Logging new enquiries and maintaining accurate customer information.
• Preparing and issuing quotations, documents and general correspondence.
• Coordinating diaries, appointments and work schedules.
• Communicating updates to customers, colleagues, suppliers and contractors.
• Creating and maintaining accurate electronic files.
• Ensuring documentation is completed, stored and submitted correctly.
• Monitoring outstanding information and following up on actions.
• Liaising with suppliers regarding orders, deliveries and general requirements.
• Raising purchase orders and supporting invoice administration where required.
• Updating internal systems, spreadsheets and trackers.
• Handling customer queries and arranging follow-up appointments.
• Providing general administrative support to the directors and wider team.
• Helping to improve administrative processes and customer communication.

Essential Skills and Experience

• Previous experience using Apple Mac computers and the macOS operating system.
• Confidence managing emails, files, folders, spreadsheets and documents within a Mac-based environment.
• Previous experience in an administrative, customer service or coordination role.
• Strong organisational skills and the ability to manage several priorities simultaneously.
• A professional and confident telephone manner.
• Excellent written and verbal communication skills.

What’s on Offer

• Salary of £28,000 per annum.
• Permanent, full-time employment.
• Flexibility around working hours.
• The opportunity to join an established and growing business.
• A varied role with responsibility and autonomy.
• Training on internal systems and processes.
• The opportunity to develop the position as the business grows.
• Company pension.