Administrator
Burton-on-Trent, DE13
£25,715 per annum
Permanent | Full-time

This role would suit someone with previous administration, customer service, sales support or coordination experience who enjoys managing multiple priorities, preparing quotations and communicating with customers and suppliers.

Key Responsibilities

• Preparing, processing and administering customer quotations
• Updating CRM systems, databases and internal records
• Ensuring customer and supplier information remains accurate and up to date
• Responding to incoming calls and customer enquiries
• Liaising Liaising with suppliers regarding pricing, availability and technical information
• Monitoring outstanding actions and ensuring work progresses on time
• Building strong relationships with customers, suppliers and colleagues
• Escalating issues when required to support a prompt resolution
• Working collaboratively with internal departments
• Identifying opportunities to improve processes and customer satisfaction

What We’re Looking For

• Previous experience in an administration, customer service or coordination role
• Strong organisational and time-management skills
• Excellent attention to detail and accuracy
• A confident and professional telephone manner
• Strong Microsoft Office skills, including Excel, Outlook, Word and Teams
• The ability to prioritise and manage multiple tasks effectively
• A proactive, customer-focused and positive approach

What’s on Offer

• Salary of £25,715
• 36 days’ holiday, including bank holidays
• Private healthcare
• Company pension
• Supportive and collaborative working environment
• Opportunity to join a growing business
• Immediate start available