Salary: Up to £28,000
Location: Sheffield S25
Type: Full time, Permanent

Our client is seeking a friendly and professional Customer Service Executive to join their busy office environment. This is an excellent opportunity for someone who enjoys building relationships and providing outstanding customer service.

The Role:

• Communicate effectively with internal departments to ensure smooth operations
• Process and manage sales orders
• Generate reports as needed
• Handle customer calls and provide exceptional service
• Coordinate, monitor and track deliveries
• Resolve courier claims and related complaints
• Process refunds, credit notes, returns, and collections
• Preparation of commercial invoices
• Post cash and invoices
• Manage aged debtor accounts
• Perform general administrative tasks

Requirements:

• Previous account management experience
• Strong IT skills, including use of CRM software and accounting packages
• Excellent communication skills
• Organised and proactive approach to workload

If you’re interested in this role and have the relevant experience please apply today!