Salary: up to £26,000
Location: Sheffield S13
Type: Full time, Permanent, Office Based. EARLY FRIDAY FINISH!

Our client is seeking a friendly and professional Customer Service Administrator to join their busy office environment. This is an excellent opportunity for someone who enjoys building relationships and providing outstanding customer service. You will be working for a company that values their staff, with a family-feel and flexibility where possible, not forgetting early finishes on a Friday to kick-start your weekend!

The Role:

• Keep the quote-to-order pipeline moving efficiently, meeting all key timelines
• Input and schedule sales orders for smooth production and delivery planning
• Generate shipping forecasts and oversee logistics to maintain committed delivery dates
• Take ownership of specific quotations and customer cases
• Resolve challenges with both clients and internal teams
• Maintain up-to-date and accurate data across CRM systems
• Prepare accurate product quotes and cost estimates
• Collaborate closely with the technical department to ensure all design work is completed promptly
• Support Sales Managers with customer updates and raise any concerns

Requirements:

• Previous sales administration / customer service experience
• Strong IT skills
• Excellent communication skills
• Organised and proactive approach to workload