Location: Ripley, Derbyshire
Type: Full-time (37.5 hours)
Salary: £25,000.00-£26,000.00 per year

An established and well-respected business is seeking an Administrator to support its busy service operation. This is a key role for someone who enjoys being at the centre of operations, keeping customers happy and ensuring everything runs smoothly behind the scenes.

Key Responsibilities Include:

• Handling incoming service and calibration enquiries.
• Booking and coordinating engineer visits and managing service schedules.
• Preparing quotes, job sheets, certificates, and service documentation.
• Maintaining accurate electronic and paper records.
• Processing orders, invoices, and service reports.
• Coordinating equipment returns, repairs, and dispatches.
• Supporting stock control and service KPIs.

The Ideal Candidate:

• Confident and professional communicator, particularly with customers.
• Highly organised with strong multitasking ability.
• Excellent attention to detail.
• Proactive and able to work independently.
• Solid administrative experience, ideally in a service, engineering, or technical environment.
• Confident IT skills (Microsoft Office essential; CRM/ERP experience beneficial).
• Experience scheduling and coordinating engineers or technical support at customer sites.